FAQs
Technical Support

FAQs: Technical Support #

Getting the help you need when you encounter issues or have questions about Houston Icons is straightforward. Below you'll find information on how to reach our technical support team and the resources available to you.

How can I get technical support for Houston Icons? #

We offer several channels for technical support to ensure you receive the assistance you need:

  • LinkedIn: Join our on Discord for support and to connect with other users. It's a great place to share tips, ask questions, and get real-time assistance. Join our Discord server.
  • Twitter: Follow us on Twitter @houston_icons for updates, tips, and direct support through Tweets or Direct Messages. Follow Houston Icons on Twitter.
  • Email: For more detailed inquiries or if you require personalized assistance, feel free to email us at hello.softis@gmail.com. We aim to respond to all emails within 24-48 hours.

What information should I provide when seeking technical support? #

To help us assist you more efficiently, please include the following information in your support request:

  • A clear and concise description of the issue or question.
  • Any relevant code snippets or screenshots that illustrate the problem.
  • The version of the Houston Icons package you're using.
  • Your development environment details (e.g., browser version, React, Vue, Angular or any other version).

Can I request new features or icons?#

Absolutely! We're always looking to improve Houston Icons and expand our icon library. If you have suggestions for new features or specific icons you'd like to see, please reach out via any of our support channels. We appreciate your feedback and contributions to making Houston Icons even better.

Is there a roadmap for future updates?#

Yes, we maintain a roadmap of upcoming features and improvements based on user feedback and our own vision for Houston Icons. While we may not be able to share specific release dates, we're committed to continuously enhancing the library. Keep an eye on our Twitter account and join our Discord server for the latest updates and announcements.

Remember, our goal is to provide you with the support you need to use Houston Icons effectively in your projects. Don't hesitate to reach out with any questions or feedback — we're here to help!

Last updated on
Common Issues